How can we support your next mission?

Browse setup guides, gamified facilitation tips, and licensing FAQs designed for individuals, coaches, and small teams activating Digital Netizenship missions through their training dashboard.

Browse Help Topics

Facilitator preparing materials

Getting Started

Create your free account, explore sample missions, and configure the training dashboard so learners can jump in quickly.

  • Accessing free previews and activating missions
  • Configuring your training dashboard
  • Sharing materials with co-facilitators
  • Printing or sending recognition-ready resources
License management illustration

Licensing & access

Understand individual activations, team dashboards, and how to invite learners or clients to your missions.

  • Coach, team, and consultant license options
  • Issuing mission access codes and grouped invitations
  • Managing dashboard roles and permissions
  • Billing receipts, renewals, and upgrades
Facilitator leading a session

Facilitating sessions

Tips for running live missions, micro-lessons, and asynchronous follow-ups with any audience.

  • Suggested mission run-of-show and timing cues
  • Using badges, polls, and discussion prompts
  • Delivering sessions virtually or in-person
  • Sending recap emails and verification links
Technical support illustration

Formats & support

Find file formats, accessibility guidance, dashboard integrations, and troubleshooting help for downloads or videos.

  • PDF, PowerPoint, Google Slides, and H5P compatibility
  • Video hosting and offline playback options
  • Accessibility features and caption support
  • Contacting the success team for custom requests

Frequently Asked Questions

How do I access courses after signing up?

Log in to your Digital Netizenship account and open the training dashboard. From there you can launch free preview missions, activate full courses, and download the facilitator assets as often as you need.

Can I reuse the missions with multiple clients or cohorts?

Yes. Individual unlocks are tied to the learner, while the team dashboard and consultant license allow unlimited cohorts under your account. Keep the “Powered by Digital Netizenship” footer in place when sharing co-branded assets.

Do I need special software to edit the slides or missions?

No. Decks are provided in PowerPoint, Google Slides, and PDF, and the interactive missions run in our hosted player. You can customize titles, colors, and presenter notes using your preferred tools—no extra plugins required.

How are updates delivered when content changes?

We email release notes and push refreshed missions into your training dashboard whenever regulations or examples change. Active accounts get updated facilitator downloads and briefing videos automatically.

Can I request custom scenarios or branding help?

Absolutely—submit a request through the contact form with details about your audience or brand guidelines. Our success team can schedule a 20-minute consult and provide options for custom missions, unlock bundles, or branded recognition assets.

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