Level 1 โ Digital-first communication
Select the best tone and response style in branching chat, email, and social scenarios.
Gamified mission
Build empathy, resolve conflict, and safeguard sensitive information through branching conversations. Each rollout provides facilitator cues and shareable recaps so teams adopt practical guidelines quickly.
Learning Outcomes
Module Outline
Select the best tone and response style in branching chat, email, and social scenarios.
Timed challenges walk learners through reporting misconduct and supporting teammates with empathy.
Interactive case studies protect reputation, manage screenshots, and prevent viral missteps.
Enablement Resources
Bundle this module with others, localize content for your teams, and track every acknowledgement inside your training dashboard.